For Limited Attraction Users
Istanbul E-pass guarentees saving during your Istanbul visit from what you paid to pass comparing with admission prices of attractions.
You may feel tired and can’t visit as many attractions as you plan before or Uou buy the pass and you miss the open time of attraction or you couldn’t be on time for guided tour and can’t join or you just visit 2 attractions and don’t want to visit others.
We only calculate the entrance gate prices of the attractions you used which are shared at our attractions page. If it is less than what you paid to use we refund the rest amount back in 4 business days after your apply.
Please do not forget the reserved attractions must be cancelled minimum 24 hours before for not to be counted as used.
For No Attraction Users
Istanbul E-pass can be activated in 2 years after purchase date. If you change your plan and don’t have chance to use your pass, you can cancel your pass without penalty. Our policy for non used pass refund till 2 years after purchase date. Reserved attractions should be cancelled minimum 24 hours before reservation date if reserved.