Customer support via WhatsApp, Call, and E-mail
For the convenience of our precious customers, Istanbul E-pass provides official customer support via Whatsapp, Call, and E-mail. So if you plan to visit Istanbul, it will be helpful to get in touch with your questions and queries.
Customer support is available in the English language.
Customer support timings
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You can contact us via WhatsApp between 9:00 AM to 6:00 PM according to Istanbul local time.
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You can call us on +908503023812 anytime. Call support is available 24 hours.
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You can also reach out to us via E-mail. You will get a response within 24 hours.
Services included in customer support.
Istanbul E-pass will be more than happy to assist the guests with customer support. You will be able to get helpful information regarding the attractions of Istanbul. If you are struggling using an E-pass, contact us, and we will get you through this. You can contact us to get some Pro Tips about Istanbul. We can suggest the best plan to arrange to visit Istanbul at really affordable prices and times.